frequently asked Questions
Glue
Allergies can always occur when using eyelash glue. Since all Glamora Beauty eyelash glues contain the active ingredient cyanoacrylate
based, changing the adhesive will not make the allergy go away.
We strongly recommend: If an allergy occurs, the artificial eyelashes must be removed immediately and the
to follow the procedures provided.
All Glamora Beauty eyelash adhesives are intended for use by professional and trained eyelash stylists only! Several factors are important when deciding which adhesive to use. Your experience also plays a role, as Glamora Beauty's stronger adhesives tend to dry faster and therefore need to be applied quickly. For more information, please visit the Eyelash Glue category, where you'll find detailed information.
Legal requirements
Since artificial eyelashes are subject to the Consumer Goods Regulation
Although eyelash adhesives are substances or mixtures, they do not serve a cosmetic purpose of their own and are therefore not cosmetics. Professional eyelash adhesives are therefore subject to chemicals legislation, including the REACH Regulation. Detailed information can be found on the website of the Federal Office of Consumer Protection and Food Safety.
All liquids and shampoos are registered in Germany and the EU in accordance with legal requirements according to REACH, CLP and the BfR regulation.
Why is legal compliance important?
Legal compliance protects consumers and retailers and allows for fair competition. For you as a self-employed eyelash stylist, however, this also involves liability. Imagine a client of yours complains about eye irritation following eyelash extensions, goes first to a doctor, then to a lawyer, and files a lawsuit.
Your business liability insurance may not pay if you use eyelash glue
used that is not registered in accordance with legal requirements.
Shipment
We ship your products within Germany and Austria with DHL .
Orders placed Monday through Friday by 3 p.m. will be shipped the same day. Orders placed after that time will be shipped the following day. The average delivery time in Germany is 1 to 2 days.
Please note that we do not ship on Saturdays, Sundays, or public holidays, and orders may be delayed accordingly.
eyelashes
D stands for dimension, which roughly translates as direction. 2D = 2 Dimensions = 2 lashes per natural lash. Accordingly, 7 artificial eyelashes are used with the 7D volume technique and 10 eyelashes with 10D. The more lashes used, the more volume is created. But the thickness of the eyelashes also plays a role, as 0.10mm eyelashes produce a more intense effect than 0.05mm eyelashes, but at the same time do not appear as fluffy.
This question depends on your own experience, the condition of the customer's natural eyelashes and what volume is chosen. Basically, the more volume, the lower the strength. So it is understandable that our 7D and 10D volume compartments are only available with a thickness of 0.05mm.
Eyelash shampoo
Here is the correct application of the Glamora Beauty eyelash shampoo :
- The eye must be closed during cleaning.
- The eyelashes should be cleaned alternately, first on the right eye, then on the left eye. Using the foam nozzle, apply a small amount
Apply cleaning foam to the washing brush .
- Gently wipe the cleansing foam over your eyelashes from top to bottom in circular motions with your eyes closed. Then, with your eyes closed, carefully remove the cleansing foam with a damp cotton pad. Alternatively, rinse thoroughly with plenty of water.
- Carefully dry the eye.
payment
At the bottom of our website, you'll find the Contact & Help section. Our customer support team will be happy to assist you with any questions you may have about your order via email or WhatsApp .
You can pay in our online shop via PayPal , Klarna, installment purchase, invoice , instant bank transfer , American Express , MasterCard, and MaestroCard . Orders paid by bank transfer will only be shipped after receipt of payment.